Privacy Policy
Sun AI Solutions
Last Updated: January 9, 2025
1. Introduction
Sun AI Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
Contact Information:
Sun AI Solutions
Orange County, California
sunaisolutions@gmail.com
949-850-2944
2. Information We Collect
Personal Information
When you interact with our services, we may collect:
- Name and contact information (email, phone number, business address)
- Company name and business information
- Job title and role within your organization
- Communication preferences
- Payment and billing information
Business Information
During discovery calls and service delivery, we may collect:
- Current technology stack and software tools in use
- Business processes and workflow descriptions
- Operational challenges and goals
- Client data and records (when necessary for integration services)
- Performance metrics and business analytics
Technical Information
We automatically collect certain information when you visit our website:
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Referring website addresses
- Operating system
Analytics Data
We may use analytics services (such as Google Analytics) to understand website usage patterns. These services may use cookies and similar tracking technologies.
3. How We Use Your Information
We use collected information to:
-
Provide Services: Design, build, and deliver custom automation solutions and business software -
Communication: Respond to inquiries, schedule discovery calls, and provide customer support -
Service Improvement: Analyze usage patterns to improve our solutions and methodologies -
Business Operations: Process payments, maintain records, and fulfill contractual obligations -
Marketing: Send relevant business communications (you may opt-out at any time) -
Legal Compliance: Meet regulatory requirements and protect our legal rights
4. Information Sharing and Disclosure
Service Providers and Integration Partners
We may share your information with third parties necessary to deliver our services:
- AI Service Providers: We use Claude AI (Anthropic) to power intelligent automation. Your business data may be processed through Anthropic's API in accordance with their data processing agreement.
- Hosting Providers: We use cloud hosting services to store and process data securely
- Integration Platforms: When building automation solutions, we may connect to your existing tools (CRMs, email platforms, payment processors) using your provided credentials
- Payment Processors: To process payments for our services
Business Transfers
If Sun AI Solutions is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements
We may disclose information when required by law, court order, or legal process, or to protect our rights or the safety of others.
With Your Consent
We may share information with third parties when you explicitly consent to such sharing.
5. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption of data in transit and at rest
- Access controls and authentication requirements
- Regular security assessments
- Secure hosting infrastructure
- Employee confidentiality agreements
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to:
- Provide ongoing services
- Comply with legal obligations (tax records, contracts)
- Resolve disputes and enforce agreements
- Improve our services
When information is no longer needed, we securely delete or anonymize it.
7. Your Rights (California Privacy Rights - CCPA)
As a California-based business serving California residents, we comply with the California Consumer Privacy Act (CCPA). You have the right to:
Right to Know
Request disclosure of what personal information we collect, use, and share
Right to Delete
Request deletion of your personal information (subject to legal exceptions)
Right to Opt-Out
Opt-out of the sale of your personal information (Note: We do not sell personal information)
Right to Non-Discrimination
Exercise your privacy rights without discriminatory treatment
To exercise these rights, contact us at sunaisolutions@gmail.com. We will respond within 45 days.
8. Third-Party Services and Integrations
Our automation services integrate with various third-party platforms. When we connect to your existing tools:
- You retain ownership and control of your data in those platforms
- We access only the data necessary to provide services
- Third-party platforms have their own privacy policies
- We are not responsible for third-party privacy practices
9. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic and usage
- Improve user experience
You can control cookies through your browser settings. Disabling cookies may limit some website functionality.
10. Children's Privacy
Our services are intended for businesses and professionals. We do not knowingly collect information from individuals under 18 years of age.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
For privacy-related questions or to exercise your rights:
Sun AI Solutions
Email: sunaisolutions@gmail.com
Phone: 949-850-2944
Address: Orange County, California